”The staff at Fross Wedding Collections were absolutely brilliant, so friendly and helpful, nothing was too much trouble and it was lovely to be put at ease – You listened to me, made sure I was completely comfortable and happy, and never rushed or pushed me into a decision! You made the experience extremely enjoyable”
I cannot praise Fross and her team highly enough for the help they gave me in choosing my wedding ddress. Their selection of dresses at the shop was stunning and, compared with my visits to other wedding dress shops in the area which had not all been favourable, everyone was so helpful and nothing was too much trouble plus visits to the shop for fittings etc were really relaxed and there was no question of being rushed out of the shop after your 30 minute slot was up! It was really lovely to be dealing with people who were as excited about my wedding and making sure my dress was perfect as I was and I would highly recommend them to any bride.”
“I bought a wedding dress from you last year for my wedding. The service I received was fantastic. I’m getting married abroad and Katie advised me which dresses were most suitable. The dress I chose was a completely different style to what I had in mind but I knew it was the one the minute I tried it on. Both Katie and Fross were very friendly and helpful. Thank you for all your advice and assistance choosing my dress. I can’t wait for everyone to see it.”
“I wanted to write and say a BIG THANK YOU for the most beautiful gown! I’m so excited and totally thrilled! Will be sure to send you a photograph from the big day in Australia! Many thanks again.”
“We would just like to say a big thank you to you both for making us feel so welcome & spending time to help choose the right prom dress. We didn’t feel harrassed or obligated to buy from you. It was a very warm & welcome atmosphere. Also, thank you for the lovely gift of soaps. This is a lovely, kind gift, giving that added special touch. I shall definitely be recommending you to any friends for weddings or proms in the future.”
“I just wanted to write to say what a pleasure it was to visit your shop on Saturday last weekend. Having visited a number of bridal boutiques so far, it was by far the best experience I’ve had to-date. The shop was lovely, airy and light which offered a more pleasant environment for my Mum and Mum-in-law-to-be to wait in whilst I tried on the dresses. They appreciated having nice seats to sit in and being offered a drink upon arrival. The shop assistant (whose name escapes me) was very friendly, organised and was more than willing to help where she could. It was refreshing to visit a bridal shop where the people knew what they were talking about, were not too intrusive and were able to offer constructive advice. “
“Just wanted to say a huge thank you to Fross and Hattie for there help in finding my beautiful wedding dress. After going to a few bridal shops I was thoroughly depressed after finding none of them had my size or if they did it was ugly but as soon as I went to Fross, Hattie had all the dresses out ready in my size to try on, she made me feel so special and happy to be there. We had a good laugh and it was such a good experience with beautiful dresses that fit properly. Really good prices, great selection, Hattie also always picked the right tiara and vale for each dress. I went back with my mum 2 days later and met Fross who was also lovely, my mum said you were both so so nice and we would both recommend you to everyone we know. Thank you so much for the gift you gave us of sparkling wine it was so thoughtful and we look forward to seeing you again for the fittings. I will of course send you a picture of me on my wedding day in the beautiful dress next year.”
“We got married in May 2011, so we’re heading to our second anniversary, but I recently came in with a friend of mine who I’m being bridesmaid for to try on some dresses. On both occasions, the welcome we received could not have been more friendly and everyone was so helpful. When it came to choosing my wedding dress I was absolutely dreading it. Not being a ‘skinny mini’, I was not looking forward to the thought of trying on endless dresses in front of people and feeling uncomfortable. However, the girls put me at ease and helped me to find dresses that would suit my figure. After trying on only 3, I found ‘the one’ and can truly say that it made me feel like a princess on my wedding day. I have since called your shop for information for various things and the helpfulness doesn’t stop at choosing a wedding dress!”
“Just a quick email to say THANK YOU for your help on Saturday Louise decided she really loved the ‘Cymbeline’ wedding dresses and was impressed by your website and your service in the shop. Buying a wedding dress with your daughter should be a very special ‘mother and daughter day’ (and in our case grandmother included!), and as her Mum I just wanted to say thank you so much for the wonderful attention you gave her on Saturday It was lovely to see her try endless dresses on just to try the different styles and in some cases just to please her Mum! We are overjoyed at her choice- the Cymbeline dress she chose was so beautiful on her, it looks as if it was made just for her. Looking forward to coming back in a few months with the bridesmaids!”
“Hi Fross, I just wanted to say a very big thank you to you and your team for helping me find such a beautiful wedding dress for my big day. I would recommend Fross Wedding Collections to any bride. You have all been so helpful and patient with the many visits I have made to the shop. Even recently when I came back with five bridesmaids! I never expected to find my whole outfit all in one place but you recommended such a perfect veil and tiara to compliment my dress I just had to have them! My bridesmaids are now very excited about getting their dresses too. It was very easy to find something to suit all of them with such a variety of styles and colours. Thank your for such a wonderful service, I will make sure I send you a picture of all six of us from the day!!”
Sally, Ian & Lucy
“We would just like to say a big thank you to you both for making us feel so welcome & spending time to help choose the right prom dress. We didn’t feel harassed or obligated to buy from you. It was a very warm & welcome atmosphere. Also, thank you for the lovely gift of soaps. This is a lovely, kind gift, giving that added special touch. I shall definitely be recommending you to any friends for weddings or proms in the future. Continued Good luck to you in your business.”
“Hello Fross, Just wanted to say thank you so much for your help and your five star service! You really have made me feel special!! Thank you also for the champagne! That was very sweet of you! See you in October to pick up my second dress eek!! Take care and speak soon! Xx”
“Thank you so much you have been amazing and although we have done all this over the phone and e mail – probably not the normal way a bride order’s her wedding dress, you have still manage to make it special and very exciting! Thank you. I wish you a very full and happy year ahead and a wonderful Christmas. See you in the new year x.”
“Hey Fross, Just wanted to say thank you so much for yesterday, you made the whole experience a lovely one (which I was dreading). Just wanted to check is this the dress I tried on and fell in love with? Best Wishes Lisa.”
Zoe G Dolding
“To Fross and Louisa, I would like to express my sincere thanks to you for your wonderful attentive service my daughter Sally and I experienced when we visited your shop a couple of weeks ago. The large variation of dresses available and your relaxed attitude allowed Sally to try on as many dresses as he wished until she found the right one and she did find the right one. Even as her mother, I can honestly say she looked stunning!
I think the dress will allow her true personality to shine through on her special day without her constantly worrying about the dress, falling over or knocking something over!! Takes after her mum with the clumsy genes. Thank you again to you both and look forward to seeing you when we collect the dress sometime next year. With best regards”
I first came across Fross Wedding Collections at the beginning of my search for a wedding dress, just after I got engaged. I was so excited but had no idea of what type of dress I wanted. I did know that I wanted to stay away from ‘big’ dresses, as I’m quite petite. I made an appointment and met Katy a few weeks later. She was a lovely woman and so enthusiastic about her job and whilst I didn’t have a clue about the type of dress I wanted, she picked out dresses she thought would suit me and my personality as well as the venue. Sadly I didn’t find the ‘perfect’ dress in my first appointment and went away promising I would be back.
A few months went by and I found a dress in another shop, but when it came to the fitting, I tried it on and hated it. This was only three weeks before my wedding ! I emailed Katy in desperation to see whether the shop had any sample dresses that I could buy ‘off the peg’. She told me to come straight in and see what they had. The first dress I tried on was perfect (although a little big!) but Katy said this wouldn’t be a problem as she could recommend a very good and reliable seamstress (which she did). The dress was altered and cleaned in time for my big day and really, I owe that all to the help and dedication I received from Katy.
On my wedding day, I knew that the dress I bought from Fross was THE perfect dress and I cant thank Katy (and the other staff) enough for their help. I felt a million dollars and have since been back to buy a ball gown (which was photographed for a local magazine). The quality and variation of dresses supplied by Fross is amazing and I wouldn’t think twice about recommending it to any of my friends. And I know it will always be my first shop to visit should I need a new dress in the future. Thanks Fross